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There is smoke coming into my home

Troubleshooting Your Fireplace

There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.

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Your chimney should be pulling smoke from your living spaces. If your chimney is failing at its job, the result is fireplace smoke in your home. There are several reasons that your chimney could be failing at its job. Below are some potential reasons:

Cold flue

If your flue is cold, then your fire will be burning slowly. This could result in the smoke spilling into your home rather than rising. The best way to solve this problem is to consult one of our trained technicians to determine the best way to address the issue of a persistently cold flue.

Closed damper

Before starting a fire always make sure that you have checked the damper. If it is shut, then smoke will inevitably enter your living space.

Chimney blockage

Over time, a chimney can build up creosote and become clogged. This is an issue that requires professional help from a chimney sweep. We will safely and effectively remove any creosote buildup inside the chimney. Additionally, it is recommended that chimneys be inspected annually to prevent house fires and dangerous smoke buildup.

Poorly designed chimney

If your chimney was poorly designed or improperly installed, it could cause many issues for you later on. If the chimney is too short in comparison to the home, smoke will spill into your living spaces.

Improper wood

Fireplace wood that isn't well-seasoned will produce more smoke than your chimney flue can handle. The excess smoke will spill into your home.

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Read what people are saying about Emberstone.

I called this morning to schedule a cleaning when my stove started up so badly it wouldn't burn, expecting to see a technician next week some time, but when they found out that my wood stove was my primary source of heat, they said they'd be out in half an hour. My stove is running like new, and the two technicians made zero mess and were so friendly and polite. And to top it all off, they were great with my dogs and two-year-old son.
Jennifer C.
Prompt, thorough and efficient! Starting with the first email I received (within 30 minutes of my email request being sent) all the way to Chris the technician taking care of inspecting and cleaning - top notch guys! You run your business like ALL business's should be - Thank you!
Lori Birchard
Our experience with Emberstone has been fantastic. They are prompt and efficient. The initial cleaning was done extremely well and when we had a small problem shortly thereafter, they returned and fixed the problem right away. The office personnel are kind and courteous. Patrick did an excellent job with the initial cleaning and Tom was so efficient in fixing our problem later on. I recommend Emberstone wholeheartedly.

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