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Should I use chemical chimney cleaners?

Troubleshooting Your Fireplace

There could be many reasons that your fireplace isn’t functioning correctly, and we want to help you solve the problem. Below is a list of potential issues and their respective solutions. Note that this list of problems/solutions is simplified, and a correct understanding of fireplaces requires an expert-level knowledge of airflow patterns.

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Chemical chimney cleaners should never be your sole method of cleaning your chimney. In fact, the Chimney Safety Institute of America (CSIA) doesn’t recommend the consumer use of chemical chimney cleaning products. These products are advertised to remove a portion of creosote from a masonry chimney, but the use of these products alone isn’t an adequate substitute for mechanical chimney cleanings and inspection. These products don’t provide the same level of protection to your chimney system that a chimney sweep would.

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Read what people are saying about Emberstone.

I called this morning to schedule a cleaning when my stove started up so badly it wouldn't burn, expecting to see a technician next week some time, but when they found out that my wood stove was my primary source of heat, they said they'd be out in half an hour. My stove is running like new, and the two technicians made zero mess and were so friendly and polite. And to top it all off, they were great with my dogs and two-year-old son.
Jennifer C.
Prompt, thorough and efficient! Starting with the first email I received (within 30 minutes of my email request being sent) all the way to Chris the technician taking care of inspecting and cleaning - top notch guys! You run your business like ALL business's should be - Thank you!
Lori Birchard
Our experience with Emberstone has been fantastic. They are prompt and efficient. The initial cleaning was done extremely well and when we had a small problem shortly thereafter, they returned and fixed the problem right away. The office personnel are kind and courteous. Patrick did an excellent job with the initial cleaning and Tom was so efficient in fixing our problem later on. I recommend Emberstone wholeheartedly.
Krey32

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